The Fine Art of Care Coordination

Title: The Fine Art of Care Coordination

Presenter: Gwyn Palchak, BSN, RN-BC, ACM

Description: This 30-minute webinar explains the difference between care coordination, case management, and discharge planning. The importance of coordination of care within and across practice settings is discussed, with practical tips for working with healthcare teams, patients, and families to ensure safe, quality care. Changes in healthcare system operations and reimbursement practices make understanding and proper utilization of care coordination process critical. Designed with needs of critical access hospitals in mind, the webinar includes suggestions for maximizing resources to improve care and improve the patient experience while controlling costs.


  1. There is no conflict of interest for anyone with ability to control content of this activity.
  2. Criteria for successful completion include watching the webinar and answering the evaluation questions.
  3. Montana Nurses Association is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
  4. This activity is available for contact hours through 12/31/19.

Contact hours awarded upon successful completion: 0.5

Certificate will pop up upon completion of the quiz. It will also be emailed to you, and available in your account for you to download.

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